FAQs

Woxi is an online marketplace that connects clients with trusted, verified service providers across South Africa. From home repairs to beauty services, Woxi ensures fast, reliable, and convenient solutions.

Simply sign up on our platform, browse or search for the service you need, compare verified providers, book a service, and pay securely online. The provider will arrive as scheduled to deliver the service.

Currently, Woxi operates in major cities and towns across South Africa, with plans to expand further.

1. Create a free account on our website or app. 2. Select the category of service you need. 3. Compare available providers, read reviews, and view pricing. 4. Book the provider that suits your needs.

Yes, all Woxi service providers undergo a thorough verification process, including background checks and skill assessments.

Payments are made securely through the Woxi platform. We offer multiple payment methods, including credit/debit cards and EFT.

If the service doesn’t meet your expectations, you can report the issue through the Woxi platform. Our customer support team will assist in resolving the matter.

1. Sign up on our platform and create a provider profile. 2. Submit the required documentation for verification. 3. Once approved, you can start receiving bookings.

Woxi charges a commission on each completed booking. Premium subscription options are also available for enhanced visibility and benefits.

Payments are processed securely through the platform and transferred directly to your bank account after the service is completed.

Yes, you can set your availability and manage your bookings through the Woxi app or dashboard.

We verify all service providers and provide a secure platform for transactions. Additionally, our rating and review system ensures transparency and accountability.

Contact Woxi’s customer support immediately. For emergencies, reach out to local authorities.

For any technical difficulties, contact our support team via email at support@woxi.co.za or call us at +27 87 700 1846.

Yes, the Woxi app is available for download on both iOS and Android devices as of 2025 February 28th.

Yes, cancellations and rescheduling can be done through your dashboard. Please note that cancellation fees may apply depending on the provider's policy.

Yes, cancellations and rescheduling can be done through your dashboard. Please note that cancellation fees may apply depending on the provider's policy.

You can reach us via email at support@woxi.co.za or by phone at +27 87 700 1846.